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FAQ

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1. What is LáCre Cosmetics and Wellness?

LáCre Cosmetics and Wellness is a brand dedicated to providing high-quality cosmetic products, wellness solutions that enhance beauty and promote overall well-being, and life style navigation. Our products are formulated with natural ingredients to ensure safety and effectiveness.

 

2. Are your products vegan/cruelty-free?

Yes, we are committed to ethical practices. All of our products are vegan, cruelty-free and not tested on animals. We do not use animal by-products in our ingredients.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your order. You can also log into your account on our website to view your order status.

 

4. What payment methods are accepted on the LáCre Cosmetics website?

We accept various payment methods such as credit cards, debit cards, pay pal and other secure payment gateways available during checkout.

 

5. What is your return policy?

We do not offer refunds for our cosmetics unless the products were received damaged. If you receive a damaged product, please contact our customer support team within 3 days of receiving your order for assistance with a replacement or exchange at info@46y.147.mytemp.website

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location.

7. Can I use your products if I have sensitive skin?

Our products are formulated with gentle ingredients with a focus on sensitive skin, yet suitable for all skin types. However, we recommend conducting a patch test before full use to ensure compatibility.

8. How can I contact customer support?

You can reach our customer support team through the contact form on our website or by emailing us at info@46y.147.mytemp.website. We aim to respond to all inquiries within 24-48 hours.

9. How can I stay updated on new products

To stay informed about our latest products, blogs and news, subscribe to our newsletter on our website and follow us on our social media channels.

10. Can I cancel or modify my order after it has been placed.

We aim to process orders quickly. Please contact us immediately at info@46y.147.mytemp.website to check if modifications or cancellations are possible before the order is shipped.

11. Can I get recommendations?

Click here to make an appointment

If you have any other questions not addressed in this FAQ, feel free to contact us for assistance!

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Logo for LaCreme Cosmetics & Wellness in stylish typography.
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